Employee soldering an electrical component at Hilscher.
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Service & Support

Service & Support

Both in Germany and at our international locations, we provide comprehensive and competent support for you. We accompany you in every phase of your product, providing you with ideas and impulses, thinking ahead and recognizing problems before they arise. From product consulting to in-house development, we are at your side to deliver the optimal solution in a time- and cost-saving manner. And if we are not able to be on site, we always have the right solution partner for you in our Hilscher partner network.

Production of the netFIELD Device at Hilscher in Hattersheim.

Return Merchandise Authorization (RMA)

Would you like to return a product? No problem. Here you will find everything you need to know about our return procedure (RMA).

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Hilscher employee working on a solution for industrial communication applications.

Documents, Data Sheets, Software - Our Download Center

Are you looking for a data sheet? Or do you need another specific document for a product? No problem! In our download center you will find everything you need.

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Competent support from the proof-of-concept stage to certification

We provide support throughout the entire lifecycle of your netX integration. From the proof of concept to development, to the final certified solution. You can also rely on our long-term availability.

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Two Hilscher employees in conversation.

You have questions? We have the answers!

We have the answers to your questions – your direct contact to our experts.

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In our newsletter we inform you regularly about our latest products, solutions as well as participation in events such as exhibitions and conferences. In this way, we offer exciting insights into the world of Hilscher and automation technology. Sign up now!

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