A cifX PC card with red PCB lays in the foreground surrounded by network cables and interfaces. Out of focus in the background you can see three people in a discussion
empowering communication

    Support Engineer

    TypeLimitationDepartmentStartLocation
    Full timeNo limitationSupportAs of nowHattersheim
    Join our team!

    We’re in the business of connecting factories and plants around the globe. We’re the global market leader in industrial communication. With our high-tech solutions, we make technology more intelligent and push the limits of what is possible—both now and in the future.

    Our customers can rely on us for a full range of efficient networking solutions in best-in-class quality. With our products, our customers can enhance their performance and take on new challenges. We stay independent through our own research and development. With our corporate culture, we’re creating an exciting and secure working environment that you, too, can be a part of.

    If you’re a Support Engineer looking for an exciting and secure work opportunity, then you’re exactly who we’re looking for. Our Solution Center Team is looking for a new team member.

    We know that our teamwork is the key to success. Dedicated employees are at the heart of what we do. Join us in shaping the industry of the future!

    Learn more about us

    Your new challenges
    Your profile
    Your Hilscher
    Your application process

    You know and understand your customers.

    You’ll be the main point of contact for our customers. You’ll provide assistance in the selection of the appropriate netX chips or modules for their specific applications and projects, as well as support for installing them. You’ll conduct training courses and workshops to teach customers about new features and how to use them.

    You’re a consultant and a problem solver.

    With your expertise you’ll provide the necessary support for integrating the selected chips and modules. You’ll provide support from the conception phase to the design-in process. Everyone involved will be relying on your technical support and advice throughout the entire product lifecycle. You’ll be relied on to quickly identify errors or problems and to come up with the right solutions.

    You convey knowledge.

    With your skill set you’ll analyze the data provided by our customers. You’ll perform all the necessary tests in a professional manner. You’ll carefully collect and analyze our customers’ feedback on products and support cases. You’ll be in constant communication with product management and development teams. Based on your documentation of all work and findings we’ll be able to glean valuable knowledge. Through your active involvement you’ll contribute to the continuous development and improvement of our products.

    You’re always up to date.

    You’ll actively keep pace and stay up to date on all the current market trends and technological developments. With your knowledge of market trends and our customers’ requirements, you’ll provide important feedback for product development. Your insights will help ensure that the solutions we offer are always relevant and competitive.

    Formal qualifications

    You have a degree in engineering, computer science or a related field. If you also already have knowledge or certificates in the areas of project management and customer service, you have the ideal qualifications. You have a good technical understanding. You’re familiar with relevant technical fields such as microcontrollers, software development, electronics design and automation technology. You have the necessary technical understanding to integrate chips and electronic components for industrial communication into solutions for customers. You’re familiar with industry standards and compliance requirements. Whether in customer support and service, design-in or technical support, our customers can rely on your competent and professional support.

    Mindset

    You’re a team player and have excellent communication skills. You’re able to communicate complex technical ideas in an understandable way, even to people with different levels of technical understanding, whatever the situation calls for. You can work independently, are well-organized, and are process and solution-oriented. You can think analytically and pragmatically, and you’re able to apply both skills to good effect.

    Computer skills

    You’re familiar with MS Office and ERP applications (ideally MS D365 BC) and are experienced in working with database systems.

    Language skills

    You are able to communicate confidently and effectively, both written and spoken, in German and English.

    Industria ad alta tecnologia

    Da noi, ti verranno affidati compiti entusiasmanti in un’azienda giovane e orientata alla tecnologia, con ampio spazio per la tua creatività.

    Spirito di squadra

    Lavorare in un team motivato con colleghi esperti e disponibili. Una cooperazione rispettosa e valida è la nostra prima priorità! Hilscher è leader di mercato per la comunicazione industriale, con una vasta rete di partner e numerosi esperti in diversi campi. Entra nel nostro settore e contribuisci a plasmare la produzione del futuro!

    Condizioni di lavoro interessanti

    Ti offriamo un contratto di lavoro a tempo indeterminato con condizioni interessanti, come 30 giorni di ferie in uno dei settori industriali più promettenti del nostro tempo. Inoltre, riceverai una 13° mensilità e un pagamento extra sotto forma di bonus annuale. Inoltre, consideriamo l’istruzione la chiave del tuo e del nostro successo, motivo per cui la formazione continua è sempre possibile ed espressamente incoraggiata - e ti supporteremo in questo senso!

    Equilibrio tra lavoro e vita privata

    Orari di lavoro flessibili e lavoro da casa ci consentono di conciliare la nostra vita professionale e privata nel miglior modo possibile. La pianificazione delle ferie, ad esempio, viene sempre effettuata in consultazione con il tuo team di afferenza e con i tuoi colleghi.

    Vantaggio della sede aziendale

    Ci troviamo nella regione Reno-Meno, una delle zone commerciali più vivaci della Germania, con la metropoli finanziaria di Francoforte e il suo aeroporto proprio nelle vicinanze.

    Vantaggi aziendali

    Offriamo un pranzo sovvenzionato, sconti per i dipendenti presso vari marchi e negozi, parcheggio gratuito e frutta a spese dell’azienda presso il nostro ufficio.

    Two Hilscher employees looking at a tablet

    Per la tua candidatura e tutto ciò che riguarda il lavoro in Hilscher: Julia Fessler è la tua referente personale.

    Telefono: +49 (0) 6190 – 9907-0

    E-mail: recruiting@hilscher.com

    In Hilscher, il processo di candidatura include una revisione della tua candidatura completa, un colloquio e un test di reclutamento. Il colloquio di lavoro ci dà la possibilità di conoscerti personalmente. Naturalmente, l’incontro ti darà anche l’opportunità di conoscere noi e le condizioni generali di base del lavoro in Hilscher.

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    Rheinstrasse 15
    65795
    Hattersheim
    Hesse
    Germany
    Thanks to its multi-protocol capability, Hilscher products can be integrated into almost any industrial application—yours included!
    Carriere – Benvenuti in Hilscher

    Entrate a far parte del team Hilscher e contribuite a promuovere l’integrazione di rete delle macchine in tutto il mondo. Siamo sempre alla ricerca di persone preparate che siano interessate a una delle tecnologie più rivoluzionarie del nostro tempo.

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