robotic arms in a car plant
empowering communication

    Turn your installed base into a competitive advantage. netFIELD enables secure remote services, predictive maintenance, and fleet-wide updates—helping machine builders manage thousands of machines with the same effort as the first ten.

    Remote Industrial Device Management

    Secure and efficient management for your connected machines

    Machine builders and OEMs face increasing pressure to deliver smart, connected machines with remote support capabilities. Managing a growing installed base of machines across multiple locations requires secure infrastructure, efficient software deployment, and compliance with cybersecurity regulations. The complexity and costs of building and maintaining such infrastructure can be overwhelming. Our netFIELD Device Management platform provides you with a turnkey solution that enables you to focus on your core competencies while we handle the infrastructure.

    Whether you need remote access to machines, centralized software rollouts, or compliance with the EU Cyber Resilience Act: netFIELD Device Management opens up new possibilities for smart machine services and efficient fleet management.

    Challenges for machine builders and OEMs

    High effort to maintain large installed base

    As your installed base grows, managing machines across multiple locations becomes increasingly complex and time-consuming. Traditional manual management approaches don't scale. You need a centralized solution that allows you to manage all your machines via a single system without physical presence, reducing maintenance costs and increasing operational efficiency.

    Cybersecurity and regulatory compliance

    The EU Cyber Resilience Act (CRA) and other regulations require machine builders to implement secure infrastructure and maintain devices throughout their lifecycle. Meeting these requirements demands security built into the platform from day one, including secure boot, firmware updates, and encrypted communication channels. You need a solution that helps you fulfill regulatory requirements with confidence.

    Building infrastructure vs. delivering services

    Developing your own device management infrastructure requires significant investment in engineering resources, time, and ongoing maintenance. This diverts focus from your core competencies: building great machines and innovative smart services. You need a ready-to-use platform that provides immediate infrastructure without development costs.

    Remote access and support efficiency

    Service teams need fast, secure access to machines in the field to diagnose issues and provide support. Travel costs and response times impact both customer satisfaction and your bottom line. You need convenient, one-click remote access that reduces response times while maintaining security standards.

    Our device management solution for machine builders and OEMs:

    A stylized PC monitor on a background with technical graphics in the background.
    Centralized Edge Management

    The centralized edge management netFIELD Cloud as Software-as-a-Service (SaaS) enables device and software management for modern production facilities. This simplifies the reliable roll-out of software to large device fleets for users.

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    Edge Gateways with Container Management

    Our edge gateways are intelligent data routers between the automation level and the information technology level. They aggregate, process or transmit additional IoT information of your production process completely autonomously—locally or via the cloud.

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    App containers

    Start your own IoT world with our turn-key app containers. Based on Docker technology, you can easily roll them out centrally and create new business opportunities!

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    The netFIELD Industrial IoT Ecosystem

    Based on the netFIELD platform, thousands of machines worldwide are connected, managed, and optimized for smart services. Building on Hilscher's proven expertise in industrial connectivity and secure edge computing, you can digitalize your machines reliably for Industry 4.0 applications. Our comprehensive netFIELD ecosystem has the right building blocks for every IIoT requirement, from simple data collection to complex fleet management scenarios.

    Thanks to our modular platform strategy, Device Management and Data Acquisition solutions integrate seamlessly while offering maximum flexibility. You benefit from standardized interfaces, proven security architecture, and vendor-independent hardware compatibility.

    You can also rely on our support services for implementation, customization, and scaling your IIoT infrastructure.

    Thanks to our SaaS model and long-term platform commitment, Hilscher provides sustainable digitalization solutions for machine builders across many sectors including:

    • Manufacturing & Discrete Manufacturing
    • Automotive
    • Packaging Machinery
    • Logistics & Intralogistics
    • Robotics
    • Food & Beverage
    • Machine Building
    • Process Industries
    • Factory Automation

    Find your solution

    From retrofit to smart product. netFIELD turns IIoT use cases like monitoring, predictive maintenance, and remote service into a stable industrial rollout.

    Do you have a specific challenge and want to develop an IIoT solution? Or do you already have a concrete product idea and need the right IIoT infrastructure? No problem, get in touch with our experts to learn how netFIELD can support your project.

    Let's work together to make your components fit for Industrial IoT.

    Markus Hoppe
    Account Manager
    Mail: mhoppe@hilscher.com
    Mobile: +49 (0) 172 6012005

    Book an appointment

    Your benefits with netFIELD Device Management at a glance:

    • Manage all machines via a single central system
    • Enables data-driven smart services for your machines
    • Focus on implementing new services instead of building the infrastructure
    • Reduced maintenance cost of your edge infrastructure (TCO)
    • No hardware vendor lock-in – works with 3rd party hardware
    • Facilitates compliance with cybersecurity regulations (CRA, IEC 62443, NIS-2)
    • 24/7 availability as SaaS offering
    • Fast time to market through immediate infrastructure availability
    • Lower and transparent TCO with predictable operating costs
    • Scalable without limits – from pilot to series production

    Good to Know

    What makes netFIELD Device Management ready for the EU Cyber Resilience Act (CRA)?

    netFIELD provides security by design with built-in features for regulatory compliance. Our platform supports OTA firmware updates, encrypted communication channels (TLS/SSL), and integrity checks. The infrastructure is designed to meet requirements of the Cyber Resilience Act, IEC 62443, and NIS-2 standards, helping you protect machines, data, and digital services while reducing compliance risks.

    How does centralized software rollout work?

    Machine manufacturers can easily deploy their software across machines and devices using containerized applications through the centralized netFIELD platform. This streamlines software deployment with minimal engineering effort, ensures consistency across the installed base, and lowers infrastructure costs. The rollout process is transparent and can be scheduled flexibly for individual devices or entire fleets.

    Can I use netFIELD with my existing edge hardware?

    Yes. While we offer our own industry-hardened edge gateways optimized for netFIELD, the platform also works with third-party devices. This flexibility prevents vendor lock-in and allows you to use existing infrastructure or choose hardware that best fits your specific requirements. Please get in contact with us, if you want to use netFIELD with your own edge hardware.

    How does remote access work securely?

    netFIELD provides convenient one-click remote access to machines at the push of a button. Access is based on secure infrastructure with encrypted connections. You can define remote access profiles once and apply them across multiple machines, eliminating repetitive setup processes. This simplifies remote machine access with minimal configuration effort while maintaining high security standards.

    Can I start with a small installation and scale later?

    Absolutely. netFIELD is designed to scale without limits. You can start with our free account for up to two machines to evaluate the platform at zero cost and implement your proof of concept. Then smoothly transition from pilot projects to full-scale series production, with the ability to expand across different machine types, divisions, and hierarchical structures – all without operational headaches.

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