Troubleshooting and technical support:
Quick and efficient troubleshooting of technical issues that arise during the design-in process.
Provide ongoing technical support and advice throughout the product lifecycle.
Feedback and continuous improvement:
Collecting and analysing customer feedback on products.
Forwarding relevant findings to the product management and development team for continuous product improvement
Market observation and technological trends:
Monitoring current market trends and technological developments to ensure that the solutions offered remain current and competitive.
Make recommendations for product development based on market analyses and customer feedback. make strategic recommendations
Product management:
Work closely with product management and local teams to ensure product offerings meet the needs of the European market
Reporting:
Consolidate and prepare sales figures, market analyses and strategic initiatives from the various sales companies and report regularly to Head of RMM EMEA
Brand ambassador:
Representing the company at regional and international trade fairs, conferences and other events
Accompanying, initiating, conducting and concluding sales negotiations
Organising/monitoring/managing your own tasks/appointments in collaboration with other departments